As for the security deposit, the claim letter is in RM. 
Add the charges to the tenant's transaction > then right click on the tenant's name > click on "Write Letters" > click on "Security Claim Letter"
Add charges to the letter > If there are multiple names on the letter make sure to delete the chilldrens' name, only keep the adults > click on "Email: All" > enter "Subject" and "Attach As" > make sure the "Add to History" and "All Occupants" are checked > click "Send"